Consumer Care Manager

Utz BrandsHanover, PA
422dHybrid

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About The Position

The Consumer Care Manager at Utz Quality Foods is responsible for overseeing daily operations of the customer service team, setting performance goals, resolving escalated issues, and ensuring staff development through training. This role focuses on developing strategies to consistently exceed customer satisfaction targets and involves analyzing consumer feedback to optimize processes and practices. The position is hybrid, requiring proximity to Hanover, PA.

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