Consumer Auto Title Specialist

Wings Credit Union•Apple Valley, MN

1d•Onsite

About The Position

Ent Credit Union and Wings Credit Union joined forces in January 2026, creating expanded opportunities and resources. The Consumer Title Auto Specialist position is responsible for the accurate and timely preparation of all motor vehicle titled and non-titled auto related loan files. This includes evaluating member-supplied information and all supporting documentation, such as purchase orders, title work, lease buyout packages, and sales tax, to assemble a completely documented file for closing. The Specialist manages motor vehicle lien perfections in accordance with state rules and regulations, protecting the credit union's collateral and reducing potential risk and loss. This role also involves funding and disbursing loan proceeds and ensuring the release of liens on titles.

Requirements

High School Diploma/G.E.D. or equivalent
4+ years' experience motor vehicle titling / lien perfecting in a consumer lending environment, titling office, or dealership required
Mastery of motor vehicle documents and requirements for all transaction types such as private party purchases, dealer purchases, lease buy-outs, refinance transactions, and free and clear titles.
Comprehensive knowledge of auto loan products.
Strong communication skills, including the ability to train others, develop clear and concise policy, procedure, and training curriculum recommendations.
Strong ability to problem solve.
Ability to analyze member and state provided motor vehicle documentation.
Proficient computer skills to include Microsoft Word and Excel.
Organized, detail oriented and ability to multi-task

Nice To Haves

Bachelor's Degree in Business Administration, Finance, or similar preferred

Responsibilities

Process auto loans to include: Have an understanding of the calculating of sales tax based on city, state, and county requirements.
Schedule loan closing by using Docusign, in branch, or mail loans for documentation to be executed.
Reviewing closing documents, while adhering to all state DMV policies.
Analyze and complete all motor vehicle title documents, submit to appropriate county and state DMVs to ensure credit union lien perfection, and ensure member's ability to transfer ownership and register vehicle as applicable.
Facilitate ongoing title training classes.
Following up with dealer, members, other financial institutions for missing titles and title documents.
Manage outstanding motor vehicles title reports to ensure adherence of required fulfillment timelines.
Handles email and phone requests.
Maintain and specialize State to State title requests
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.