Consumer Affairs Specialist - Complex Cases
Jaguar Land Rover•Mahwah, NJ
388d•$70,500 - $92,000•Hybrid
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About The Position
The Consumer Affairs Specialist - Complex Cases at JLR is responsible for evaluating, responding to, and settling complex claims from customers, attorneys, or third parties. This role requires advanced negotiation skills and process mastery to maintain customer satisfaction and reduce litigation exposure. The specialist will also mentor other team members and contribute to cross-functional projects.
