Consumer Affairs Representative - On-Call
About The Position
Consumer Affairs Representative - On-Call This position is on-call/part-time averaging 3-5 day/month. Daytime hours are generally 7:45 am -3:45 pm. Hiring two flexible, "on call" Consumer Affairs Representatives (part-time). This role handles consumer contacts via phone, email and live chat, educating consumers on dairy products and recipes. Ideal candidate will have a customer service mindset and a high levels of empathy, patience and professionalism. A passion for baking and cooking is a bonus. Ability to accurately enter data and work with multiple computer applications required. Some in person training required in Arden Hills, MN. All training time is paid. Once in person training is completed, remote work option available. About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root. Land O’Lakes and our global entities support diversity in employment practices. Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.
Requirements
- BA/BS in Consumer Studies, Business, Food Science or equivalent work experience in Food related field
- 2 or more years of experience as consumer relations representative or similar service work experience
- Excellent oral and written communication skills
- Intermediate knowledge of Microsoft Office products
- Comfortable working with multiple computer systems, social media familiarity
Nice To Haves
- A passion for baking and cooking is a bonus
Responsibilities
- Handles consumer contacts via phone, email and live chat
- Educating consumers on dairy products and recipes
- Accurately enter data
- Work with multiple computer applications
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
