Consumer Affairs Representative
Glanbia•Downers Grove, IL
463d•Hybrid
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About The Position
The Consumer Affairs Representative serves as the first point of contact for consumers, addressing inquiries through various channels such as email, phone, and chat. This role focuses on complaint intake and resolution management, supporting direct-to-consumer (D2C) inquiries, and contributing to product knowledge. The position aims to enhance consumer engagement and satisfaction while adhering to best practices in consumer service.
