Consumer Accounts SaaS Implementation Project Manager (Remote)

Businessolver-posted 3 days ago
Full-time • Mid Level
Remote • Des Moines, IA
101-250 employees
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Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. The Project Manager (Consumer Accounts) is responsible for the definition, management, and communication of project objectives, creation of an applicable project plan, risk management methodology, and conflict resolution strategies for spending account benefit platform implementations. This role is correspondingly responsible for monitoring, identifying, and moderating schedule conflicts, resource constraints, and risks inherent in the management of SaaS implementation projects.

  • Oversight and overall project management supporting the onboarding and implementation of new “Consumer Accounts” clients
  • Plan and schedule project timelines and milestones using our in-house project management software
  • Effectively communicate project expectations and progress to our clients, team members, and executive team in a timely and clear manner
  • Delegate tasks and responsibilities to appropriate owners
  • Assess and manage the risk of schedule changes
  • Identify and resolve issues and conflicts within the project team
  • Identify and manage project dependencies and critical chain
  • Track project milestones and deliverables
  • Develop full-scale project plans and associated communications documents
  • Quantitatively plan and organize project team’s capacity
  • Ensure optimal use of the capacities in the group, set priorities, ensure the correct and timely execution of all tasks and solve bottlenecks
  • Demonstrated initiative and drive within a fast-paced environment is required
  • Identify, communicate and take action to reduce risk and ensure client delight
  • Bachelor's degree in Business Administration, Operations Management or equivalent
  • 1-3 years of professional experience in project management
  • Proven knowledge of spending account benefits (ie. FSA/HSA/HRA/DCFSA/etc)
  • Excellent verbal and written communication skills
  • Deep analytical and problem solving skills
  • Strong negotiation and decision making skills
  • Sense of urgency and ownership of resolution, meeting established performance objectives and customer commitments
  • Influence without authority, partner with key internal/external customer to drive change & results
  • Ability to recognize and take proactive measures to reduce risk and ensure client delight
  • PMI-ACP, PMP, ScrumMaster or consulting
  • Client Onboarding & SaaS Implementation Experience Strongly Preferred
  • If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
  • This role is eligible to participate in the annual bonus incentive plan.
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