Consulting Resource Specialist

Manhattan Associates•Atlanta, GA

16h

About The Position

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. The Specialist, Consulting Resource Management for the Professional Services Organization (PSO) is responsible for defining and improving Resource Management processes and tools, globally, while effectively and efficiently growing, managing, and staffing Manhattan resources. The Resource Deployment Management aspect of this role assumes management of 30+ resources, including mid-year, annual reviews, career planning, staffing, etc. Technical responsibilities of this position include requirements gathering, designing, testing, implementing, communicating, and training on new tools and features that relate to resource management. Many of the business system enhancements and implementations are conducted through Salesforce.com and FinancialForce.com. Responsibilities also include defining and providing visibility to business metrics (Bill%, Utilization, Bill/Non-Bill Hours, etc.)

Requirements

Bachelor’s or foreign equivalent in engineering, business, or a related field.
2-4 years of experience in related field.
People management or mentoring experience.
Experience working in a client/customer facing role and/or consulting organization.

Responsibilities

Direct line people management, including performance management, career planning, and mentoring/coaching, for a team of 40+ team members
Ensures all team members are effectively onboarded and enabled for maxim productivity and billability
Maintains clear goals, objectives, and performance standards
Supports initiatives to reduce attrition and improve overall employee engagement
Supports collection of employee utilization and billability targets for a single (or multiple) department
Fosters extra development and career opportunities for Top Talent employes
Provide input for Promotion and Salary related decisions
Provide input on consideration of people development needs and career goals
Drive resource placement at consultant-level for optimal results
Support staffing team with reporting needs related to roll-off and availabilit
Supports campus recruiting program
Executes onboarding program (MA Launch) for all functional consultants
Leads initiatives to improve current state systems and processes (limited scale and scope)
Proficient level understanding of the GSA tool as it relates to the Resource Management and Staffing process flow end-to-end