Consulting Manager - Visa

Visa•Ashburn, VA

1d•$121,100 - $151,600•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful, and financial results for Visa’s network of clients, including financial services and merchants. Leveraging expertise in strategy consulting, data analytics, brand management, marketing, operational, and macroeconomics, VCA solves strategic problems for clients. The Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States, applying deep payments industry expertise to assist clients with key business priorities, drive growth, and improve profitability. The VCA team offers a comprehensive range of consulting services to address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk. This Manager role within the consulting practice will develop high-impact projects for Visa’s clients in the North America region, specifically responsible for delivering and implementing projects and solutions with Merchants & Co-Brand Partners. The role involves developing initiatives to promote sustainable and profitable growth, ensuring Visa is both the preferred brand and a unique business partner. Potential engagements include product development, program launch, customer acquisition, customer/merchant life cycle optimization, retention enhancement, benchmark analysis, and profitability enhancement.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Relevant experience at large management / IT consulting firm or US Financial Institution, delivering payments industry technology solutions and services, including but not limited to money movement, dispute/pre-dispute, installments, workflow orchestration, core banking, etc. for consumer, small business and commercial clients.
Experience working in a techno-functional capacity mediating between business functions and technology teams.
Client engagement lifecycle management experience – proposal creating, pricing, pitching, SOW writing and execution oversight.
Technology mindset, curious, up to date with digital trends and applications.
Excellent communication, storytelling and presentation skills.
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
Ability to use both formal and informal influencing skills inside and outside the organization.

Responsibilities

Proactively engage with Visa Services teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.
Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with Merchants & Co-Brand Partners.
Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement in their core business.
Partner with peers in other functional areas (e.g., merchant sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
Effectively manipulate and analyze large data sets (industry and Visa) to determine meaningful insights and recommendations for clients.
Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.