Consulting EHR Support Analyst - Cerner

HCA Healthcare-posted 3 months ago
Mid Level
Asheville, NC
Hospitals
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The Consulting EHR Support Analyst -Pharmacy serves as the primary clinical pharmacy IT&S resource for the development, implementation, and support of advanced clinical applications and complex Cerner tools across the enterprise. This position supports community growth within the enterprise by establishing and growing strong relationships with all EHR Support roles and core team members, and ensuring advanced clinical applications are well supported throughout the enterprise.

  • Implement and support enterprise-wide standardization, utilization, integration, and optimization activities related to advanced clinical applications and tools in their specialty area(s)
  • Develop, execute, and support enterprise-wide tools and resources focused on clinical initiatives
  • Facilitate and lead enterprise-wide implementations of enterprise applications
  • Implement best practices related to their specialty area(s) and Cerner applications
  • Coordinate testing for advanced clinical applications within their specialty area(s); assist in interpretation of test plans and in troubleshooting
  • Work with appropriate parties to design and develop education and training materials in clinical application specialty area(s)
  • Actively support and promote systems standardization, utilization, and best practices
  • Provide user support and system maintenance for advanced clinical operations across the enterprise
  • Resolve complex issues and requests escalated from the Service Desk or other service resources for advanced clinical applications within their specialty area(s)
  • Work with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
  • Manage validation of system upgrades impact on advanced applications
  • Implement software releases
  • Ensure advanced clinical applications (especially Cerner) are well supported throughout the enterprise
  • Participate in company-wide community in their specialty area(s)
  • Support community growth within the enterprise by establishing and growing strong relationships with EHR support roles and core team members
  • Bachelors degree
  • Doctorates degree preferred
  • 7+ years of experience in Pharmacy Informatics preferred
  • Pharmacist license required
  • Pharm D preferred
  • Comprehensive medical coverage that covers many common services at no cost or for a low copay
  • Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
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