Consultant

The Onset

11h • Hybrid

About The Position

Drive a multi-year transformation and deliver technology for business advantage. With a hybrid-first setup, you’ll balance three days in the office with the flexibility to work from home. You’ll take ownership of analysis and delivery across systems, processes and data – enabling smarter, faster and more modern operations. Here you’ll work across a broad transformation agenda including the Client Portal, HRIS, BI platform, claims and process digitisation initiatives. You’ll map current and future state, define business and data requirements, and ensure every solution is measurable, integrated and outcome driven. You’ll also identify opportunities to simplify and automate workflows using AI or RPA, and ensure the organisation’s reporting and analytics capability supports better decisions. This isn’t a PMO-heavy environment. You’ll work directly with senior stakeholders, right-size the approach, and deliver practical outcomes that stick. The roles are highly visible, with direct executive exposure, and your work will shape how the organisation modernises over the next three years.

Requirements

• 5+ years of business analysis experience across business and technology projects
• Experience with enterprise or insurance platforms, HRIS, claims systems or data/reporting solutions
• Strong process mapping and documentation skills (BPMN preferred)
• Exposure to BI or analytics environments (Power BI, Microsoft stack or equivalent)
• Strong understanding of data structures, reporting and visualisation concepts
• Proven stakeholder management and workshop facilitation skills
• Familiarity with Agile, Waterfall or Hybrid approaches – able to right-size to context
• Hands-on, pragmatic style with energy, positivity and resilience
• Melbourne-based, with flexibility (3:2 hybrid model) to attend the CBD office as needed

Responsibilities

• Lead end-to-end business analysis across multiple transformation workstreams
• Map current state processes and define future state models and requirements
• Define and document reporting requirements, KPIs and dashboards across transformation projects
• Partner with BI and data teams to shape data sources, structures and visualisations
• Gather and document business, functional and non-functional requirements
• Engage executives and SMEs to validate needs and shape practical solutions
• Support vendor selection, solution design, testing and implementation
• Maintain clear traceability between business requirements, data models and solution design
• Identify opportunities to digitise and automate workflows using AI or RPA
• Support governance with requirements updates and data readiness reporting

Benefits

• deliver enterprise-quality transformation in a smaller, agile environment where decisions are fast and outcomes visible
• play a key role in connecting business strategy, process optimisation and data insight — shaping how technology enables better outcomes across the organisation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed