As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. We are seeking a Consultant, Sales Engineer as the customer facing, technical resource supporting Tier1/Tier2 Service Provider for the United States. The ideal candidate requires a strong technical background with an understanding of optical products, routing/switching products and customer applications. In addition, the candidate should possess the ability to position Ciena’s leadership in networking hardware and software solutions as well as how Ciena’s offerings differentiate against the competition. Candidate must be in the United States. How You Will Contribute: Will work with both internal and external organizations and stakeholders to drive solutions for our customers. You’ll also perform technical oversight, including on-site customer engagements and support customer and internal architectural discussions and requirements. Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena’s technology into their networks. Assist in the preparation of quotes, RFx’s responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities. Be able to create, communicate and articulate the value of solutions to customers. Understand the customers current network, software applications and architecture. Work with both internal and external organizations to drive solutions for our customers. Serve as a customer-facing primary contact for advanced technical issues. Ability to understand network architectures and their building blocks. Utilize Ciena’s design and modeling tools to model optical network architectures. Collect and assist in assessment of new product features. Lead Customer Product and Technology solution discussions and presentation. Lead the transition of customers from end-of life products to other Ciena solutions. Plan and support product certification, acceptance testing, and network introduction activities. Make independent decisions on routine technical activities in accordance with company policy and procedures. Travel (~30-to-40%) to customers sites, R&D locations and technical conferences for customer engagements, technical discussions and presentations. Performs other duties as assigned.