Consultant, Product Systems Analysis (Salesforce)

Cardinal Health
97d$80,900 - $121,200

About The Position

Product Systems Analysis contributes to Cardinal Health Commercial Technologies by managing the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Product Systems Analysis serves as a liaison between the business and IT to align product strategies and capabilities, also providing technical business specifications to IT. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimizes business processes by leveraging the functionality of the technology and product solution.

Requirements

  • Bachelor's degree in related field, or equivalent work experience, preferred.
  • 4+ years of experience in Salesforce preferred.
  • Knowledge of the capabilities of Salesforce preferred.
  • Experience working with business partners to identify and scope opportunities for technology and process improvement preferred.
  • Strong influence skills and proven success in forming partnerships with stakeholders preferred.
  • Analytical and Word Processing: Knowledge of MS Office applications (Excel, PowerPoint, Word, and Outlook).
  • Organized and the ability to prioritize multiple initiatives effectively.
  • Presentation Skills: Concise articulation of proposed actions, illustrating opportunity, alternatives, recommendation, and associated economics.

Responsibilities

  • Primary point of contact for solution defects specific to Salesforce.
  • Project work, test planning, execution, user acceptance testing and deployment roll outs.
  • Work alongside a team of business support professionals.
  • Manage priority list for enhancements and defects in Orders, Invoice, Telesales (OIT) Salesforce Module and ensure alignment of business needs.
  • Advocate for requested work efforts during Governance meetings.
  • Optimize business processes by leveraging the functionality of the technology solution.
  • Develop and identify metrics to quantify business process improvement.
  • Liaison with appropriate solution Run owner.
  • Support the development of business requirements.
  • Ensure business users and IT are focused on driving value creation and business process improvement through the efficient use of provided IT solutions.

Benefits

  • Medical, dental and vision coverage.
  • Paid time off plan.
  • Health savings account (HSA).
  • 401k savings plan.
  • Access to wages before pay day with myFlexPay.
  • Flexible spending accounts (FSAs).
  • Short- and long-term disability coverage.
  • Work-Life resources.
  • Paid parental leave.
  • Healthy lifestyle programs.
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