Consultant-Product, Platform Services & Support

Ingram Micro.•Irvine, CA

31d•Hybrid

About The Position

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! This position is in Irvine, California or Buffalo, New York and has the opportunity for hybrid work with a few days in office per week. The Product Liaison for PSS Operations & Enablement serves as a strategic connector between the product development team and operational stakeholders across all global regions. This role ensures that product enhancements are aligned with business priorities, effectively communicated, and seamlessly adopted by internal teams worldwide. The ideal candidate is highly organized, collaborative, and skilled in cross-functional communication, agile practices, and navigating diverse regional needs in a global environment.

Requirements

Bachelor's degree in business, Communications, Information Systems, or related field.
Possess the strongest skills acquired through advanced training, study, and experience.
Four-year college degree or equivalent education and experience required.
Minimum 8 years functional experience including a 5 + years of position specific experience
Strong communication, coordination, and presentation skills.
Ability to work cross-functionally and influence without direct authority.
Ability to travel if required
Must be flexible with working outside normal working hours

Nice To Haves

Experience with agile methodologies and PI planning is a plus.
Familiarity with tools such as Jira, Confluence, and product demo platforms.

Responsibilities

PI Planning & Prioritization
Product Demonstrations
Feature & Enhancement Communication
UAT Coordination
Collaboration with Global Change Management
Product Roadmap Sharing
PI Objectives Alignment

Benefits

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume