Consultant, Loss Control (Sr Living)

Nationwide • Des Moines, IA

269d

About The Position

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier. Our Risk Management Client Services organization has over 100 Risk Management associates and technical staff. Our commercial portfolio of accounts consists of traditional, middle market and national accounts. Business segments include: senior living, human services, contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking knowledgeable clinicians with experience in the senior living industry. Responsibilities will include servicing national accounts both virtually and occasionally in person requiring limited travel. The qualified candidate will reside near a major metropolitan airport. This position is an integral part of the Senior Living, Human Services and Nonprofit Practice team and will work closely with the Risk Management Sr Consultants, Directors and other subject matter experts. In this role, you will serve as a key resource for the evaluation of professional liability, clinical and abuse exposures for new and prospective business, contributes to the profitability and retention of current senior living business, and provides consulting services to senior living accounts. You will also have responsibility for developing resources and solutions for servicing senior living accounts. Strong relationship, marketing and consulting skills required to interact with underwriting, agents, policyholders, managers, third parties and team members. Strong written and verbal communication skills, ability to operate a personal computer and other business equipment, prioritize work, and meet deadlines.

Requirements

• Bachelor's degree in safety, science, engineering, fire protection or construction management preferred.
• A minimum of one of the following designations: Certified Safety Professional (CSP), Certified Director of Safety (CDS) or Associate of Risk Management (ARM) and others.
• Typically, 10 or more years of commercial loss control or related experience preferred.
• General knowledge of safety and risk management practices and principles, including regulatory (OSHA, DOT, etc.) and national consensus standards (NFPA, etc.) preferred.
• Complete understanding of the commercial insurance business process, the ability to market services and influence others of a course of action.
• Good verbal and written communication skills to interact with all levels of internal and external contacts.
• Must possess a desire to learn, grow and develop skills.
• Ability to prioritize work and time.
• Ability to operate a personal computer and learn/use applicable systems.

Responsibilities

• Provides services to influence profitability and retention.
• Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.
• Meets with customers to identify hazards and exposures by conducting complex risk assessments to determine the effectiveness of controls and identify technically sound recommendations for risk improvement.
• Assigns an appropriate line of business rating based on professional judgment and company guidance.
• Researches customer's operations, industry and technical information to prepare for site surveys, service work, meetings, presentations and projects.
• Applies the highest-level technical expertise to help lead as a subject matter expert for at least one line of business or practice.
• Builds and maintains strong relationships with customers and business partners.
• Functions as an ongoing resource and contact person with a high level of expertise.
• Consults with customers, providing observations, solutions and support to meet business needs.
• Creates and recommends service objectives based on customer goal assessments and loss analysis.
• Identifies service opportunities based on loss trends and other data.
• Communicates technical information effectively both verbally and in writing through preparation of technical reports in a state-of-the-art workflow environment.
• Interacts with internal and external customers, leadership, peers and subject matter experts in a collaborative environment to gather and share information that helps our customers succeed.
• Creates, presents and coordinates technical training and publications for internal and external customers.
• Actively participates in career development activities and training.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree