Consultant IV, Optical Services

Kaiser PermanenteRichmond, CA
323dRemote

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About The Position

This role will oversee all regional projects and initiatives that support the ability of the optical branch locations to deliver excellent services to Kaiser Permanente members. We work to develop and implement training programs which help to improve patient sales and service activities performed by dispensing optician, cashier receptionist, and contact lens fitting personnel in Optical Services branch locations. Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

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