Consultant, Integration Sys Analysis
About The Position
As a Consultant, you will consult/analyze and deliver on more complex assignments/projects specifically related to the Workday platform as well as other Lincoln Financial partner platforms. You will also act as a subject matter expert and resource to applicable internal/external stakeholders by integrating customers systems through Lincolns' API capabilities and consulting with internal/external resources on system configuration to ensure the best possible integration outcomes. You will be responsible for developing and strengthening relationships with internal and external customers, analyzing complex integration issues, and advocating on behalf of the customer by driving positive change.
Requirements
- 3 - 5+ Years of experience in operations and/or insurance/benefits directly aligned to the specific responsibilities of this position.
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Nice To Haves
- Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
- Confident, comfortable communicator with strong written and verbal communication skills.
- Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.
Responsibilities
- Act as a consultative resource during planning meetings, assists case positioning & proposals, and contributes to preparation for finalist sales presentations.
- Serve as a subject matter expert in HCM and Benefit Administration platform integrations focusing on Workday and ADP, product specific plan configurations, and deep knowledge of Lincoln's API and integration capabilities.
- Research and maintain current knowledge regarding API integrations and data mapping processes to effectively communicate with technical teams and troubleshoot integration issues.
- Manage and deliver on more complex API integrations and ensures that the internal/external clients' overall service needs are satisfied and achieve the business and profitability.
- Seek new functionality and enhancements to current API solutions and drives changes to improve efficiency and effectiveness of integrated systems for customers.
- Communicate effectively with business partners, management, and other areas of IT regarding recommendations for technical designs, capabilities, and enhancements.
- Champion change management initiatives & facilitates adoption of API solutions and enhancements through communication, education, and training.
- Collaborate with internal stakeholders on project plans, test plans, and integration plans.
- Review more complex plan designs and documents to determine tasks needed for successful API integrations.
- Document integration requirements, processes, and best practices, and communicate these effectively to both technical and non-technical audiences.
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
