Consultant II, Community Relations

CarMax•Nampa, ID

19h•Onsite

About The Position

As Consultant II, Community Relations, you will execute and support strategies that strengthen CarMax’s commitment to the communities where our associates live and work. In this role, you will support community relations and CarMax Foundation programs—including volunteerism and associate giving—by partnering across the business to deliver meaningful community impact. Your work will help translate CarMax’s values into action by supporting trusted nonprofit partnerships, engaging associates in purpose-driven programs, and ensuring operational excellence across community initiatives. At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future. The Community Relations team leads CarMax’s enterprise-wide, community-driven engagement and philanthropic efforts, including The CarMax Foundation, associate volunteerism, and giving programs. Our associates are at the heart of this work—giving their time, talents, and passion to serve their communities with pride. The team partners with nonprofit organizations, internal leaders, and associates to design and deliver programs aligned to CarMax’s community focus areas. We are a collaborative, service-oriented team that values strong relationships, thoughtful strategy, operational excellence, and continuous improvement to help communities thrive.

Requirements

2+ years of experience supporting community relations, nonprofit, corporate social responsibility, or related programs with a focus on project, program, or operations management
Experience managing multiple priorities and deadlines in a fast-paced, service-oriented environment
Strong organizational, planning, and execution skills with attention to detail
Excellent verbal and written communication skills, with the ability to engage diverse audiences
Demonstrated customer-service mindset when working with nonprofit partners, associates, and internal stakeholders
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Nice To Haves

Experience with volunteer management, grant making, or corporate giving programs
Experience in process excellence or data analytics
Familiarity with relationship management, grant, or volunteer platforms (e.g. Benevity or similar tools)
Experience with budget tracking, reporting, or basic financial processes and platforms (e.g. QuickBooks)
Volunteer or nonprofit sector experience

Responsibilities

Drive and support community relations and Foundation programs, including associate volunteer and giving initiatives, ensuring consistent and effective execution
Serve as a program administrator for community and Foundation platforms and tools, supporting data accuracy, reporting, and day-to-day operations
Partner with nonprofit organizations and internal stakeholders to process grants, respond to inquiries, and deliver high-quality program experiences
Process and track grants, vendor requests, and invoices ensuring timely submission, documentation, and payment support
Support and enhance associate engagement opportunities, including volunteer team-builders, matching gift programs, and community activations
Track and compile program data related to budgets, participation, and impact, to support ongoing evaluation
Contribute ideas for program and process improvements, incorporating feedback from associates and nonprofit partners
Develop and maintain clear communications and resources for associates, nonprofit partners, and internal teams
Represent CarMax and The CarMax Foundation as a community liaison as needed for program implementation and relationship-building
Support additional community relations initiatives and projects as assigned