Consultant I

SPS Commerce • Minneapolis, MN

389d • Hybrid

About The Position

The Consultant I position at SPS Commerce is part of the Customer Success Team, focusing on EDI Testing and Certification. This role involves collaborating with a team to develop standardized solutions for customers, addressing and resolving issues related to change events, and managing escalated events as necessary. The position emphasizes a customer-focused approach and requires interaction with various departments within the company.

Requirements

• Bachelor's Degree with 2 years of related experience, an advanced degree without experience, or equivalent experience.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Strong organizational skills with the ability to manage multiple projects concurrently.
• Ability to apply, test, and reconfigure data rules to achieve desired results.

Responsibilities

• Install, upgrade, test, and configure systems to complete implementation projects.
• Consult with clients to analyze their operational needs and understand business objectives.
• Inform customers and stakeholders of project progress and track implementation to ensure deadlines are met.
• Perform initial technical implementation of technology products and address scheduling issues.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time-off
• 401(k)
• Health and flexible spending accounts
• Stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree