About The Position

The Collaboration Consultant will be responsible for overseeing the design, architecture, implementation, and security of a variety of unified communications and collaboration client environments.

Requirements

  • You have a strong consulting background and have worked through the full project lifecycle from sales to rollout for large Unified Communication initiatives.
  • You enjoy a problem solving challenge. You use this passion to better deliver client management resolution with your excellent debugging and troubleshooting skills
  • You have the expertise and professionalism to interact with any level of an organization.
  • Your work style is flexible. Some tasks are great to tackle with a team, and other stuff you can handle on your own!
  • You have excellent communication skill whether that be in-person, over-the-phone or e-mail.
  • You don’t mind responsibility, you’re accountable for your work and dedicated to a job well done.
  • You’re willing to travel.
  • Cisco Collaboration
  • Cisco voice gateways / CUBE and Telco configuration (POTS, PRI, SIP)
  • Cisco Unified Communications Manager
  • Cisco IM and Presence
  • Cisco Unified Messaging (Exchange)
  • Cisco Unity Connection
  • Cisco Emergency Responder
  • Cisco Unified Operations and Provisioning Manager
  • Cisco Webex Calling / Webex Dedicated Instance, Local Gateway
  • Microsoft Teams, Direct Routing / Operator Connect
  • Migrating/integrating legacy PBX infrastructure to unified communications

Nice To Haves

  • Video Rooms
  • Microsoft Exchange (Office 365)
  • Unified Communications as a Service (UCaaS) – Zoom, RingCentral, etc.
  • Scripting languages: Python, PowerShell, etc.
  • Audio Codes experience including SBC, SBA, and OVOC

Responsibilities

  • Support client visioning for future systems deployments.
  • Prepare scope documents and project plans.
  • Design and implement best practices for collaboration solution deployment to ensure client investment in technology is consistent with their business objectives and that proposed projects are executed successfully.
  • Support sales efforts surrounding delivery team.
  • Training and support of Associate Consultants and more junior team members.

Benefits

  • Access to health, dental, and vision coverage options (based on contract terms and eligibility)
  • 401(k) and Roth 401(k) participation with company match (if eligible under contract terms)
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