Consultant, Business Insights (Office of Ethics)

Nationwide•Columbus, OH

7h•$108,000 - $200,000

About The Position

If you're passionate about being part of a diverse organization that enables a company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are a dynamic team committed to delivering insight and integrity. Our work blends analytical rigor with investigative precision to meet the needs of our customers and uphold our core values. We value knowledge, objectivity, collaboration, and curiosity. If you thrive in a fast-paced, intellectually engaging environment and can balance data-driven analysis with sound judgment, we want to know more about you! As a Consultant, Business Insights, you’ll: Extract and analyze internal and external data using current technology and data analytic tools to uncover trends, anomalies, and actionable insights. Perform diagnostic and inferential analysis, apply visualization techniques, and build forecasts or projections to inform strategic decisions. Partner with key internal stakeholders to identify new ways to detect fraud and strengthen controls. Provide anti-fraud analytical services and develop projects designed to detect incidents of unethical or illegal activity through data analysis. Communicate key insights and outcomes clearly and concisely to office leadership and other key internal stakeholders, ensuring decisions are informed, ethical, and aligned with company values. Investigate low complexity allegations of conflicts of interest, fraud, theft, or misappropriation of assets—gathering facts objectively and without predisposition. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, Business Insights, you’ll extract data to obtain knowledge and insights, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data and statistical techniques, apply analysis or visualization techniques, build forecasts and/or projections of possible business futures and benefits, and communicate key findings to business partners. Your focus will be to maximize insight gained from internal and external data to ensure that business partners are making decisions in an optimally informed way.

Requirements

Strong analytical aptitude and experience with statistical or data modeling tools.
Ability to remain curious, think independently and critically, investigate thoroughly, and maintain confidentiality.
Exceptional communication skills to connect with people and convey complex findings in a clear, concise, and actionable way.
A commitment to honesty, integrity, and collaboration.
Undergraduate studies in data or business analytics , computer science, management information, business, mathematics or related field with post-graduate studies preferred
Typically, eight or more years of experience in data extraction, data manipulation, analysis, and data visualization.
Detailed experience with data-extraction problem solving; working with large structured and unstructured data sets and databases to build understandable and relevant analyses.
In-depth knowledge of business policies and procedures, customer service concepts and practices.
Sophisticated understanding of creating and maintaining ad hoc and standard analysis, including data visualization, predictive modeling and business intelligence tools.
Working knowledge to conduct extraction of data for functional and operational analysis and modeling.
Strong communication skills for interactions with others.
Ability to understand business processes and the data produced by them.
Ability to understand functional and operational measurement needs, analyze data requests and interpret and translate business problems into solutions.
Ability to work under tight time constraints.
Capable of developing distinctive and understandable data visualizations.

Nice To Haves

Professional experience in insurance, financial services or a related industry preferred.

Responsibilities

Leverage statistical techniques and visualization methods to forecast outcomes and communicate actionable insights.
Determines appropriate information and data to be shared with customers.
Shares financial and operational analyses with appropriate area of the company as assigned.
Responsible for building business intelligence applications using current technology and data analytic tools.
Build and maintain business intelligence solutions and dashboards to support proactive monitoring and fraud detection.
Partner with Internal Investigations Unit (IIU) and business units to identify patterns, relationships, and potential fraud through data analysis.
Collaborate with leaders to align methodologies, recommend enhancements to anti-fraud technologies, and strengthen internal controls.
Contribute to continuous improvement initiatives and manage special projects that advance investigative and analytic capabilities.
Conduct low complex investigations (as needed) gathering facts objectively and documenting findings.
Maintains current knowledge of the company's policies and practices, local/state and federal laws to ensure that investigative efforts are in compliance with all.
May perform other responsibilities as assigned.
Applies substantive business expertise to render insights and forecast/project on extracted data sets to craft, package and communicate actional insights and recommendations to business partners.
Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders.
Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.
Participates in the development of scope, risk/control matrix, project timelines and assignments.
Responsible for effectively synthesizing own project work and the work of team members.
Work may span more than one project or focus area.
Leverages statistical inferencing when conducting analysis.
Communicates significance in findings when working with business partners.
Utilizes appropriate visualization techniques as needed.
Collaborates with leaders to develop strategies for the business unit.
Consults with business to understand, align, and deliver work that supports business objectives and priorities.
Responsible for building business intelligence applications using R/Python/SQL/SAS/Tableau.
Manages special projects and serves as an analytic consultant and contact for team members and associates outside the department.
Serves as a consultant and subject matter expert for business areas during the intake and prioritization of data, reporting, analysis, and advanced analytics work
Contributes to the continuous improvement of department processes through ongoing initiatives.
May be responsible for preparation of reports and use of information systems, software and related sources of information.
Also, may be responsible for training other users on report preparation and data base access and supporting the research, analysis and presentation of information.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire