Publicis Groupe-posted 2 months ago
$59,850 - $82,740/Yr
Full-time • Mid Level
Chicago, IL
Professional, Scientific, and Technical Services

As an Agency Success Consultant (ASC) on the Agency Team, you will help to support a portfolio of agencies and their advertiser clients. You will provide expert advice and consultation on how to effectively manage affiliate programs in CJ; as well as contribute to the creation of new educational material to educate our clients at scale. ASCs play a key role in training and building relationships with CJ's agency partners, identifying areas of opportunities, and working with counterparts in other CJ departments to ensure both agency and advertiser client needs are met.

  • Support your Associate Director to effectively manage client relationships and obtain a deep understanding of client and agency needs.
  • Lead training sessions and content development to be used by clients and/or published in CJ's Support Center, Blog, and other marketing collateral.
  • Coach agencies on how to best implement the strategies for their clients.
  • Maintain a strong relationship with agency account management teams.
  • Work with agencies and their advertisers to troubleshoot complex account and technical related items.
  • Share client feedback internally to shape future product development.
  • Support initiatives to grow advertiser client revenue and drive product adoption.
  • Bachelor's Degree or commensurate work experience.
  • At least minimum of 2 years' experience in the online marketing industry-ideally digital performance marketing.
  • Clear and effective communication.
  • Ability to convey complex results in a simple, clear manner, using solid eye for business, demonstrating a competent level command of digital marketing concepts.
  • Ability to influence/develop account strategies that employ analysis and insights to contribute to meeting or exceeding advertiser objectives.
  • Ability to implement a variety of tasks within designated time frames, delivering exceptional quality results.
  • Results-oriented problem solver.
  • Proficient knowledge of the Microsoft suite of products including Windows, Word, Excel, and PowerPoint.
  • Experience with Salesforce is a bonus!
  • Competitive salaries
  • 401K matching
  • Wellness reimbursement programs
  • Life insurance
  • Comprehensive medical, dental and vision coverage
  • Flexible time off, no accrual necessary
  • Generous amount of paid holidays
  • Company-sponsored team building events
  • Employee Referral Program
  • Annual recognition awards
  • Flexible work arrangements
  • Parental bonding leave
  • Back-up child/elder care
  • Employee discount program
  • International SOS program
  • Business Resource Groups
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