Consult Specialist (English/Spanish)

Rivas & Associates PLLCOklahoma City, OK
12d

About The Position

We are seeking a highly motivated and skilled Consultant Specialist to join our mission-driven team. This pivotal role is critical to the firm's expansion. If you are passionate about helping clients navigate their immigration journey and thrive in a results-oriented environment, we encourage you to apply.

Requirements

  • Must be bilingual and fluent in both English and Spanish (written and verbal).
  • Demonstrated experience in a Sales role.
  • Previous experience in a Customer Service environment.

Responsibilities

  • Sell prospective clients on hiring the firm and the quality service provided.
  • Actively drive firm growth by efficiently converting potential clients into retained clients.
  • Conduct thorough consultations to assess clients' specific immigration needs and explore suitable legal options.
  • Gather detailed information on client goals and challenges through active listening.
  • Present clear, concise information about relevant case types and immigration solutions.
  • Consult with Attorneys and/or Consult Leads to ensure accurate case assessment and guidance.
  • Build strong initial client relationships by fostering trust and clear communication.
  • Manage the financial component by facilitating the efficient collection of initial payments to secure engagement.
  • Guide clients through the contract signing process, ensuring complete understanding of all terms.
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