About The Position

Cross-Functional position responsible for ensuring accurate data in Prosperity Bank and Third-Party Systems, as it relates to Construction Advances.

Requirements

  • High School Diploma or GED
  • 3 + years Mortgage, Commercial/Consumer and Business loan servicing and/or construction advance experience preferred
  • Thorough knowledge of all applicable Bank mainframe systems.
  • Strong knowledge of Spreadsheet software and Word Processing software
  • Consumer/Commercial and Business Loan Servicing.
  • Experience with Collateral Documents
  • Strong Excel skills
  • Experience pulling and working system reports
  • Must be able to handle and resolve high volumes of work and meet strict deadlines
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write detailed correspondence.
  • Must be a critical thinker and able to analyze situations and escalate to management as needed
  • Highly organized and self-motivated
  • Excellent verbal and written skills
  • Strong attention to detail and be able to perform multiple tasks under pressure Tact in dealing with customers and associates
  • Experience liaising with varied bank departments to resolve issues.
  • Light typing; moderate to heavy computer input
  • Proficient computer skills
  • Must be able to communicate effectively with all levels of management outside vendors, and insurance agents.
  • Able to hear average or normal conversations and receive ordinary information.
  • Movements frequently and regularly required using the wrists, hands, and/or fingers.
  • Average, ordinary, visual acuity necessary to prepare or inspect documents
  • Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete Variables in standardized situations
  • Must possess the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Ability to read and understand procedures and department guidelines
  • Ability to prepare memos, reports, using proper punctuation, spelling, and grammar.
  • Compose emails which clearly outline situations that could be complex in nature in a professional manner

Responsibilities

  • Work varied reports pulled from bank systems and third-party sources to ensure the daily advance process is monitored appropriately
  • Review and upload construction documentation to a third-party system
  • Responsible for ordering inspections for construction advances
  • Review, reconcile and research construction advance requests
  • Responds to internal and external queries via team inboxes regarding status of BUILT system activations and pending advance requests
  • Monitor incoming inspection invoices for reporting purposes
  • Perform other duties, tasks and special projects as required, assigned, or directed.
  • Follows all compliance policies and procedures
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