Servpro-posted 8 days ago
$50,000 - $70,000/Yr
Full-time • Manager
Bend, OR
1,001-5,000 employees

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Construction Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. SERVPRO of Bend is the community's choice for cleanup and restoration. We offer comprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our local, veteran-owned and operated team manages everything from damage assessment to full reconstruction. You can be one of our trained professionals work to minimize disruptions for homeowners and businesses and help them get back to daily life!

  • Be responsible for customer service and management of the customer experience
  • Compile and resolve punch list items
  • Perform final walk-through with customer
  • Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
  • Manage all warranty activities
  • Evaluate and sell projects
  • Educate customers on construction process
  • Identify and document project scope of work
  • Create and Review estimates
  • Obtain customer and client agreement on scope and estimate
  • Review budgets
  • Ensure proper permits are acquired
  • Create project schedule and timeline
  • Identify and qualify subcontractors and resource providers
  • Negotiate terms and set expectations
  • Plan, organize, and manage crews and subcontractors
  • Schedule all subcontractors and material suppliers
  • Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
  • Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent
  • give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise
  • High school diploma/GED
  • Superb customer service track record
  • Effective written and oral communication
  • Intermediate math skills
  • Experience in restoration and/or construction preferred
  • Walking and/or standing throughout the day
  • Frequent driving and sitting
  • Occasionally climbing ladders
  • Occasionally exposed to extreme conditions such as heat
  • The noise level at individual jobsites can be loud
  • Project Management Professional (PMP) certification preferred
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Competitive compensation
  • Superior benefits
  • Paid training
  • Career progression
  • Personal and professional development
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