Construction Products Support Engineer

Hilti Italia Spa • Plano, TX

75d

About The Position

This position ensures internal and external customers receive quality answers to technical inquiries regarding the use and/or application of Hilti Anchor and Direct Fastening (DF) products and creates engineering product submittals for field personnel to facilitate the sale of these key products.

Requirements

• Bachelor's Degree in Engineering required - Civil or Structural preferred
• E.I.T. preferred
• Desires to relocate to Western United States locations after 2 years in role, required
• Ability to communicate effectively with engineers, architects, contractors, and Hilti personnel through verbal and written response
• Ability to organize and utilize large amounts of reference information both in hardcopy and electronic files
• Ability to identify, analyze, and solve technical problems
• Ability to function effectively on teams
• Aptitude to read and understand blueprints, construction specifications, and documents
• Ability to effectively use Microsoft Word, Excel, and PowerPoint

Responsibilities

• Provide technical sales support through telephone and email related business
• Create engineering product submittals for field personnel to facilitate the sale of key products
• Meet assigned deadlines for project assignments
• Remain current in the knowledge of building codes relative to the application of Hilti Anchor and DF products
• Understand and apply approvals and listings for Hilti Anchor and DF products correctly in verbal and written communication with customers
• Provide engineering support through the composition of letters regarding the application of Hilti products for external customers
• Collect customer data and provide leads to Field Engineers in order to maximize coverage and penetration in the field
• Provide Field Engineers with corporate support and relevant product information
• Complete defined projects (e.g. presentation and intranet development, small testing projects, and other engineering assignments) in order to help support the activities of Hilti Field Engineers and other sales' personnel
• Provide Field Engineer territory coverage as agreed with MO Technical Service management
• Protect Hilti from liability exposure through utilization of sound engineering judgment
• Additional duties as assigned

Benefits

• Competitive base salary
• Exciting bonus potential
• Generous paid time off policy including vacation and personal days
• Health & wellness benefits
• Two days per year to give back in your local community
• Paid family leave
• Educational reimbursement
• 401(k) matching
• Medical/dental/vision coverage
• Variety of other benefits to fit the needs of employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree