Construction Operations Manager

THS National•Apex, NC

2d•$115 - $145

About The Position

The Operations Manager is responsible for leading multiple teams to ensure the successful delivery of construction projects, with a focus on communication, scheduling, budgeting, safety, and quality. This role is highly operational and data-driven, requiring consistent engagement with team members and ongoing review of reporting and performance metrics within company software platforms to ensure accuracy, timeliness, and accountability. Certified as a Great Place to Work, with 100% satisfaction rating in not one but five categories, THS National LLC, is a full-service general contractor specializing in multi-family renovation and revitalization. THS is about finding the best people and empowering them to grow professionally and personally through continued support and up-skilling to become the leaders of tomorrow. We don’t want you to “fit” our culture we want you to “add” to it!

Requirements

4+ years of experience in commercial or multifamily construction as an Operations Manager, Director, or equivalent leadership role.
Strong working knowledge of permitting processes, inspections, and applicable building codes.
Proficiency in Microsoft Office (Outlook, Teams, Excel), Procore, and Acumatica.
Excellent verbal, written, listening, and presentation communication skills.
Ability to work with minimal supervision while maintaining strong attention to detail and time management.
Demonstrated sense of urgency with the ability to set and manage clear timelines for all tasks.

Nice To Haves

Estimating experience is a plus.
Experience with additional construction-related software platforms preferred.

Responsibilities

Support four regional branches and one national branch by developing and maintaining qualified trade and supplier partner networks to execute multifamily capital improvement projects.
Introduce, promote, and ensure consistent use of THS National Supplier Partners.
Assist teams in sourcing and resourcing qualified trade partners to meet project demands.
Manage team workloads to ensure appropriate coverage and balanced capacity across multiple locations.
Oversee the Budget-to-Buyout process to ensure projects are financially planned, healthy, and performing as expected.
Oversee material purchasing and ensure national vendors are utilized where applicable, while securing competitive local bids when appropriate.
Manage trade partner financial allocation within SOP-defined risk parameters, including: Utilizing trade partners with standard 30-day payment terms Aligning trade partner billing with customer billing cycles Evaluating installer size and capacity to avoid over-commitment
Ensure all projects have accurate, up-to-date schedules that reflect current project status.
Partner with the Training & Development team to provide scheduling skills and software training.
Conduct periodic jobsite visits to verify schedule usage, planning effectiveness, and reporting accuracy.
Ensure weekly customer reports are completed and distributed per defined schedules.
Guide teams in documenting daily logs, progress, and critical path activities in Procore.
Ensure all scope changes are properly documented and that Account Managers communicate variances clearly to customers.
Travel throughout the Mid-Atlantic region as required (up to 25%).