Construction Mining Equipment Field Mechanic

Empire Southwest • Elko, NV

10h • Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. This role involves repairing, reconditioning, and servicing Caterpillar and other Empire line allied machines, systems, and components in the field. The mechanic will prepare equipment for delivery, troubleshoot and diagnose malfunctions and failures of machine and engine systems and their components, and work in adverse weather conditions as needed. The position requires accepting all out-of-town assignments requiring extended overnight stays and communicating effectively with associates, clients, and management regarding equipment conditions, problems, and recommendations.

Requirements

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment (eTRAIN test).
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.
• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Demonstrated technical skill competence.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Ability to obtain and maintain CDL if required by state or federal law.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.
• High school diploma or General Education Degree (GED).
• Current driver’s license.
• Required DOT licensing, medical card, and endorsements as vehicle size dictates.
• Minimum of 6 months related experience.
• Completion of TRAIN test evaluation.
• Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures.

Responsibilities

• Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field.
• Prepare equipment for delivery.
• Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components.
• Work in adverse weather conditions as needed.
• Accept all out-of-town assignments requiring extended overnight stays.
• Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Work safely at all times.
• Adhere to all applicable safety policies.
• Comply with all company policies, procedures, and standards.
• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

Benefits

• The specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.
• Pay Transparency Nondiscrimination Policy.
• Reasonable accommodation to individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees