Construction & Mining Content Supply Chain Senior Consultant

Caterpillar•Chicago, IL

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Senior Marketing Consultant – Construction & Mining Content Supply Chain Senior Consultant Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: As part of Cat Digital’s Digital Product Management and Content Supply Chain (CSC) organization, this role serves as the primary liaison between enterprise CSC strategy and the Construction Industries (CI) and Resource Industries (RI) marketing teams. You will be responsible for enabling and optimizing CSC adoption across CI and RI by guiding planning, communication, training, workflow enablement, and change management efforts. This role bridges enterprise tools, governance, and standards with real-world business execution ensuring marketing teams can operate efficiently, consistently, and at scale. Business Impact This role directly improves how marketing is executed across CI and RI by reducing operational friction, increasing content reuse, improving asset findability, and enabling faster speed to market. Through strong adoption of CSC tools and processes, this role helps lower operational costs while improving customer experience and marketing effectiveness.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.
Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).

Nice To Haves

Bachelor’s degree in Marketing, Communications, Business, Information Systems, or related field
Extensive experience in marketing operations, content management, or digital marketing
Strong understanding of marketing workflows and content lifecycle
Proven experience leading change management and transformation initiatives
Experience working across global, matrixed organizations
Hands-on experience with platforms such as Adobe Workfront, AEM Assets, Frame.io, or similar
Strong analytical, problem-solving, and stakeholder management skills
Detail-oriented with ability to manage multiple projects and priorities

Responsibilities

CSC Activation & Implementation Lead enterprise-wide CSC implementation across CI and RI marketing teams and agency partners
Operationalize CSC by assessing and mapping current-state workflows and identifying gaps
Translate enterprise CSC frameworks into business-ready execution models
Align technical (core) and marketing (promotional) content into a unified workflow
Ensure adoption of enterprise platforms including Adobe Workfront, AEM Assets and Frame.io
Change Management & Adoption Design and execute change management strategies tailored to CI/RI use cases
Lead onboarding, role-based training, and enablement for global teams and agencies
Drive adoption of CSC tools, processes, and standards
Identify adoption barriers and implement solutions to improve engagement and usage
Maintain a positive and encouraging approach during transformation and change
Workflow & Operational Enablement Standardize intake, briefing, and workflow processes within Workfront
Streamline approval processes and reduce manual handoffs and duplication
Establish reusable components, templates, and best practices
Drive visibility into timelines, dependencies, and deliverables
Identify and eliminate bottlenecks to accelerate content throughput
Business Partnership & Advocacy Serve as the primary point of contact for CI and RI marketing teams
Provide consultative guidance to align business needs with CSC capabilities
Advocate for CI/RI needs while supporting enterprise-wide process improvements
Build trust with stakeholders by demonstrating dependability and expertise
Collaborate with CSC Program Manager and Activation teams to align priorities
Governance & Content Standards Champion content governance and metadata standards to improve asset findability
Ensure brand consistency and compliance across CI/RI content efforts
Reinforce naming conventions, taxonomy, and metadata usage
Support governance models that enable scalability and consistency
Continuous Improvement & Feedback Loop Collect, review, and prioritize user feedback through CSC intake processes
Translate feedback into actionable improvements for tools and workflows
Provide CI/RI perspective to inform enterprise CSC roadmap and enhancements
Partner with analytics teams to measure adoption, efficiency, and impact