Construction Manager

SERVPRO Team Wall - 9695

14d•Onsite

About The Position

SERVPRO Team Wall is seeking a Construction Manager. They will be responsible for overseeing the construction division at our Sparks, MD office location. This includes monitoring and providing support to Project Managers, Construction Services Leads, Construction Services Technicians, and Construction Coordinators as needed. The role also involves identifying areas for improvement while ensuring the delivery of high-quality service in all interactions with customers, clients, subcontractors, resource providers, and company employees involved in construction services. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Responsibilities

Customer and Client Satisfaction: Oversee and ensure customer and client satisfaction.
Division Management: Oversee all operations within the construction division.
Track and manage the volume of ongoing and upcoming work.
Ensure operations are conducted within the departmental budget set by executive leadership.
Support the process of identifying and evaluating potential subcontractors.
Operations Management: Manage daily operations of the Construction Team.
Assign leads/projects to Construction Project Managers and Construction Team members.
Perform tasks within the project management process to assist the Construction Team as needed (i.e. high volume, large project, etc.).
Assist Construction Project Managers with budgeting and bidding.
Communication Management: Conduct weekly Work-in-Progress meetings with the Construction Team.
Facilitate effective communication and collaboration with the Mitigation and Construction Estimating Teams to enhance job efficiency and ensure smooth workflows.
Team Management (direct reports): Manage Construction Team members to ensure compliance with Team Wall policies and procedures.
Encourage and help plan the ongoing training of Construction Team members.
Schedule regular one-on-one meetings with each Construction Team member.
Complete mid-year and year-end performance reviews for Construction Team Members.
General: Be familiar with and able to execute all roles and responsibilities of the individual Construction Team members.