Construction Manager Trainee

Tim O'Brien HomesPewaukee, WI
2d

About The Position

We are seeking a motivated Construction Manager/Customer Care intern to join our team this summer! This role provides hands-on experience in construction management while enhancing customer satisfaction. The ideal candidate will assist in project coordination, contractor communication, and customer interactions to ensure smooth operations and exceptional service. Participate as an active member of the Production/Customer Care teams. Work to deliver a quality product, on a timely basis, in the most efficient manner possible. Perform jobsite inspections of all homes under construction in specified communities once daily to identify potential concerns and monitor compliance with the production schedule. Take proactive measures to resolve identified issues. Develop a thorough understanding of all Tim O'Brien Home plans, Trade Partner Scopes of Work, Customer Care responsibilities/standards, and Care/Maintenance of our homes. Execute duties as assigned by the supervising Building Professional or Customer Care Specialist. Develop a professional and ethical relationship with TOH Trade partners, enforcingthe Trade partner Scope of Work/Safety requirements. Perform daily safety inspections. Visit specified community model homes weekly to identify any care & maintenance items. Address items with trade partners in a timely manner with an awareness of upcoming events/open house hours. Assist in new model/parade home preparation.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work independently and with a team
  • Working understanding of all stages of the construction process, including both rough and trim stages
  • Ability to read and comprehend detailed construction blueprints, specifications, and detailed development drawings
  • Basic technology skills, including Microsoft Windows, Outlook (email), and experience with a residential production scheduling system

Responsibilities

  • Assist in project coordination
  • Contractor communication
  • Customer interactions
  • Jobsite inspections
  • Monitor compliance with the production schedule
  • Resolve identified issues
  • Develop a thorough understanding of all Tim O'Brien Home plans, Trade Partner Scopes of Work, Customer Care responsibilities/standards, and Care/Maintenance of our homes
  • Execute duties as assigned by the supervising Building Professional or Customer Care Specialist
  • Develop a professional and ethical relationship with TOH Trade partners, enforcingthe Trade partner Scope of Work/Safety requirements
  • Perform daily safety inspections
  • Visit specified community model homes weekly to identify any care & maintenance items
  • Address items with trade partners in a timely manner with an awareness of upcoming events/open house hours
  • Assist in new model/parade home preparation
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