This role supports and delivers the administrative and field/construction project management, inspector oversight, and invoicing review (in TUC/E-Builder) for all meter installations and repairs. Serves as the primary point of contact and relationship manager responsible for ensuring meter installations and repairs are performed within service level agreements, and escalated matters are addressed timely. Supervises direct reports, including inspectors and project managers, and is responsible for assigning, monitoring, and assessing performance, which may include annual performance reviews. This role also closely monitors capital budget appropriations, reports and updates burn-rate levels, and forecasts when additional funding is needed for continuity of services. The role includes facilitation of internal project meetings and proactively updates upper management ahead of time on matters that would potentially disrupt service delivery and customer service. Role supports up to 100 small meter installs a month, small and large meter repairs, meter relocates, and meter leak assessments. Managerial Level: This is a fully seasoned managerial level role charged with significant administrative and field/construction responsibilities within the Office of Customer Care and Billing Services. Some supervision is received; however, this role mainly works independently and reports to upper level management supervision when necessary approvals or other direction is needed. Direction received is general and focuses more on long-term and short-term operating objectives, managerial effectiveness, and operating results. OCCBS Meter Construction Management Responsibilities: These are typical duties and responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees