Construction Equipment Product Support Sales Representative

Cleveland Brothers Equipment Co • Ryan Township, PA

7h

About The Position

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West
Virginia and western Maryland, has an immediate opportunity for a Construction
Equipment Product Support Sales Representative. This position is base plus
commission with unlimited earning potential.

Are you ready to embark on an opportunity that blends your sales experience with
strategic thinking? We're seeking a Sales Representative to revolutionize our
revenue landscape across PA. as the driving force behind our market share
expansion, you'll be well positioned to drive growth through existing customer
relationships and carving new paths through new account acquisition.

Position Summary:

Represent Dealer Parts and Service Departments in a sales capacity for the
assigned territory to promote and sell parts products, Dealer services, and
Product Support solutions as directed and managed by the Product Support Sales
Manager. Essential Duties and Responsibilities include the following. Other
duties may be assigned.

Requirements

• College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or three to four years' related experience and/or training; or equivalent combination of education and experience is acceptable.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems.
• Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation.
• Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend machine ladders.

Responsibilities

• The PSSR will proactively manage an account base of 50 to 80 customers in an assigned territory
• Apply good time and territory management practices while implementing a coverage plan
• Perform basic machine inspections to generate opportunity for customer interaction and sales
• Follow up on sales leads
• Prospect for new customers and new parts/service revenue sources
• Build collaborative relationships and ensure business integrity is maintained
• Sell parts, service, condition monitoring, PM products, customer support agreements (CSAs), MARCs, and other Dealer services to customers within a specified territory
• Employ a "consultative selling" approach to identify and manage customer expectations
• Keep customers informed of parts order and service work status
• Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.
• Negotiate win-win outcomes to customer issues
• Use Dealer Business System information (DBS or ERP) and Product Tracking Opportunity System (PTOS) to manage sales opportunities within a territory
• Maintain accurate customer equipment information within DBS or ERP system
• Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership
• Report competitive parts, service, and machine information and activity
• Provide input/information into planning and budgeting process
• Support new product introduction (NPI)
• Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)
• Prepare quotes, sales contracts, and related paperwork necessary to close a deal

Benefits

• Competitive Compensation
• Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED