Construction Coordinator

1-800 WATER DAMAGE of Cincinnati / Dayton, OH•Cincinnati, OH

3d•$55,000 - $85,000

About The Position

The coordinator will work with the lead coordinator, and mitigation supervisor to provide outstanding customer service. This position includes scoping the loss, scheduling customers and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program daily.

Requirements

High School Diploma or GED.
Possible experience within the industry.
Must maintain a valid Driver’s License and maintain a safe driving record.
Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
Must be able to regularly lift and or move up to 25 pounds.

Responsibilities

Intake new losses via phone, email, and fax.
Manage Construction Trades and Carpenters daily scheduling.
Update DMS for job status, documentation of communication from insurance and customer.
Update XactAnalysis/Alacrity/Lions Bridge daily.
Communicate effectively to customers, insurance adjusters, internal and field staff.
Job done on time & to the customer’s satisfaction.
Gain in knowledge of trade in fire, water & mold damage restoration and reconstruction.