Constituent Engagement and Events Coordinator

About the position

The Constituent Engagement & Events Coordinator is a key member of the Office of Institutional Advancement and the Alumni Engagement Team. This role demonstrates strong initiative to coordinate, manage, and execute departmental events, engagement programming, and communication strategies. Responsibilities also include coordination, oversight, and management of our student focused council. The Constituent Engagement & Events Coordinator will partner with the Director of Alumni & Constituent Engagement to expand current alumni volunteer programs and is trusted to develop complementary initiatives and partnerships that align with the University's strategic plans. The department's primary goal is to build and strengthen long-term, meaningful relationships between the University and its alumni and other constituent groups. The Constituent Engagement & Events Coordinator, at times, may also support select essential administrative functions for the Office of Institutional Advancement.

Responsibilities

• Responsible for the management, coordination, logistics planning, and communications for alumni and constituent engagement events and/or meetings, and supports with general event planning for The Office of Institutional Advancement as needed.
• Determines and develops content, writes, publishes, and sends alumni e-newsletters.
• Creates and implements social media engagement content and strategy in collaboration with the Marketing Department.
• Manages, prepares, and sends additional alumni correspondence using independent judgment on strategic methods of communication.
• Alongside the director, responsible for data collection and key metrics reporting.
• Serves as the liaison to other departments on campus to discern all activities and announcements that would apply to the department.
• Designs, implements, and manages class-based programs and volunteer recruitment, training, and management.
• Oversees and supports the Student Alumni Leadership Council (SALC) and helps them to drive the engagement planning for their programs.
• Assists our student and alumni volunteers when they sign up to support University events and programs.
• Work to establish campus partnerships to provide relevant and innovative programming for Alumni Weekend and other engagement events.
• Works closely with all campus operations departments and staff and other campus partners to manage space reservations and set up needs for meetings and events.
• Facilitates the organization and accuracy of our centralized volunteer management system internally and externally.
• Uses Raiser's Edge database software and cloud-based platform, NXT, with a high degree of proficiency to track and analyze engagement efforts.
• Assists the Director with processing the Alumni Engagement budget, including payment of vendors and tracking budget lines.
• Analyzes all aspects of our event and activity registration and survey follow-up to provide data driven metrics to measure guest satisfaction.
• Coordination of office supplies for the Office of Institutional Advancement as needed.
• Serves as the lead administrative and project management support for the Office of Institutional Advancement as it relates to quarterly Board of Trustees and Institutional Advancement Committee meetings.

Requirements

• Bachelor's degree required.
• One to two years of professional work or equivalent experience in event management, communications, relationship management, customer service, hospitality, and/or administrative work is strongly preferred.
• Experience working with volunteers and/or students in higher education or a non-profit setting is a plus.
• Strong interpersonal and organizational skills.
• High level of initiative and ability to problem solve independently.
• Proficiency in Microsoft Office Suite and database management experience.

Nice-to-haves

• Experience with social media and e-communications.
• Creativity and innovative thinking.
• Active participation in the department's strategic planning.

Benefits

• Flexible spending accounts for health and dependent care expenses.
• Comprehensive medical, dental and vision.
• Retirement Plan through TIAA.
• University paid Life & Accidental Death & Dismemberment policy, and Short and Long Term Disability.
• Tuition Remission and Tuition Exchange.
• Generous Paid Time Off.
• 14-16 Paid Holidays each year.