Connected Benefits Technical Consultant

Aon CorporationMannsville, OK
7d$125,000 - $140,000Remote

About The Position

Become part of multifaceted, forward-thinking team whose goal is to deliver innovative and effective solutions within our Connected Benefits practice, supporting benefits administration consulting solutions for clients and prospects. Work independently, as well as with clients, vendors, and Aon internal and external teams. Build focus and understanding that what we do isn’t just a closed workflow or handling a blueprint, but impacts the well-being of our colleagues, clients, and clients’ employees. This is a virtual role with the flexibility to work anywhere in the Continental United States. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Work independently on assigned clients and projects, supporting operational efficiency, and technology solutions, Lead projects of significant size and complexity from beginning to end and seamlessly work with a geographically disbursed group of colleagues passionate about revenue growth, client delivery, and retention goals. Responsible for all aspects of the client’s benefit implementation and holds all teams accountable to project plan dates, decision process and a successful implementation Understands SaaS solutions and functional aspects of benefit administration identifying potential gaps and functional impacts to be addressed early and avoid Implementation and ongoing issues. Ensures the Aon and Benefit Administration teams are delivering outstanding service to clients and their plan participants. Drives Search & Selection (S&S) new projects regarding process, work product, and providing insights into overall project work to the client. Supports RFP opportunities tied to Benefits Consulting with Technology needs. Leads discovery conversation in conjunction with Sales Consultants, Producers and AE to understand clients/prospects technology needs, Balance multiple clients and proactively handle client-level impacts across the platform (indirectly). Understands the contractual agreements of Aon’s subcontractors, agreements (SOW’s) in place with clients to ensure successful attainment of Service Level Agreements for our clients. Addresses critical issues to resolve quickly and provide efficient communication with all collaborators (i.e., H&B client teams, clients, and panel partners). Participates in ad hoc projects to support Aon business needs How this opportunity is different In this role every day is different. You will optimize vendors, drive implementations, influence client selections, and collaborate across workstreams to deliver real impact. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Requirements

  • 3+ year Health and Welfare knowledge
  • Agile thinking
  • Critical thinking skills
  • Conflict management/Negotiation skills
  • Vendor and client management experience
  • Solid understanding of multiple vendor platform functionalities
  • Excellent written and oral communication skills
  • Strong project management skills
  • Proficient in MS Office suite of programs; Word, Outlook, Power Point & Excel
  • Bachelor’s Degree or equivalent experience of 5+ years in Benefits Administration Client Management
  • Health & Life License will be required within 6 months of employment

Responsibilities

  • Work independently on assigned clients and projects, supporting operational efficiency, and technology solutions
  • Lead projects of significant size and complexity from beginning to end and seamlessly work with a geographically disbursed group of colleagues passionate about revenue growth, client delivery, and retention goals.
  • Responsible for all aspects of the client’s benefit implementation and holds all teams accountable to project plan dates, decision process and a successful implementation
  • Understands SaaS solutions and functional aspects of benefit administration identifying potential gaps and functional impacts to be addressed early and avoid Implementation and ongoing issues.
  • Ensures the Aon and Benefit Administration teams are delivering outstanding service to clients and their plan participants.
  • Drives Search & Selection (S&S) new projects regarding process, work product, and providing insights into overall project work to the client.
  • Supports RFP opportunities tied to Benefits Consulting with Technology needs.
  • Leads discovery conversation in conjunction with Sales Consultants, Producers and AE to understand clients/prospects technology needs, Balance multiple clients and proactively handle client-level impacts across the platform (indirectly).
  • Understands the contractual agreements of Aon’s subcontractors, agreements (SOW’s) in place with clients to ensure successful attainment of Service Level Agreements for our clients.
  • Addresses critical issues to resolve quickly and provide efficient communication with all collaborators (i.e., H&B client teams, clients, and panel partners).
  • Participates in ad hoc projects to support Aon business needs

Benefits

  • A competitive total rewards package
  • Continuing education & training
  • A 401(k) savings plan with employer contributions
  • An employee stock purchase plan
  • Consideration for long-term incentive awards at Aon’s discretion
  • Medical, dental and vision insurance
  • Various types of leaves of absence
  • Paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws
  • Short-term disability and optional long-term disability
  • Health savings account
  • Health care and dependent care reimbursement accounts
  • Employee and dependent life insurance and supplemental life and AD&D insurance
  • Optional personal insurance policies
  • Adoption assistance
  • Tuition assistance
  • Commuter benefits
  • An employee assistance program that includes free counseling sessions
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