Congress Planner

American Express Global Business Travel

80d • $55,300 - $102,700

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Requirements

• Minimum of 3 years meeting planning experience with at least 3 years supporting Pharma business.
• Pharmaceutical Congress experience required.
• 4 year degree preferred.
• CMP designation preferred.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Neat and professional appearance.
• Ability to work accurately and timely – in order to meet deadlines.
• Ability to be flexible and handle change well.
• Proven aptitude for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level.
• Experience with meeting industry technology required (CVENT).
• Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

Responsibilities

• Manage entire program lifecycle from contract turnover to final billing, utilizing business program management systems.
• Coordinate and negotiate all program elements including hotels, congress needs, DMC, air, and third-party contracts.
• Develop comprehensive program itineraries and working agendas.
• Conduct program debriefs and site inspections as needed.
• Maintain proactive communication with clients, stakeholders and suppliers including regular status meetings to ensure program objectives are met.
• Partner with IT, creative teams, and support departments to exceed client requirements.
• Manage overall program budget, track expenses, and monitor financial performance; including review and audit of billing accuracy, monitoring foreign exchange rates and potential budget impacts.
• Maintain accurate records and system inputs per policy.
• Handle complex meetings and events with high confidentiality requirements.
• Potentially manage VIP special projects and logistics.
• Develop and maintain key client and supplier relationships.
• Stay current with industry standards and technological solutions.
• Demonstrate leadership and promote a positive team environment.
• May require international and domestic travel for site inspections and program operations.

Benefits

• Flexible benefits tailored to each country starting the day you do.
• Health and welfare insurance plans.
• Retirement programs.
• Parental leave.
• Adoption assistance.
• Wellbeing resources to support you and your immediate family.
• Travel perks with deals from major travel providers.
• Access to over 20,000 courses on our learning platform.
• Leadership courses and new job openings available to internal candidates first.
• Inclusion Groups to connect with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree