Congress Planner

American Express Global Business Travel
80d$55,300 - $102,700

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Requirements

  • Minimum of 3 years meeting planning experience with at least 3 years supporting Pharma business.
  • Pharmaceutical Congress experience required.
  • 4 year degree preferred.
  • CMP designation preferred.
  • Ability to communicate effectively and professionally with all levels of management and clients.
  • Neat and professional appearance.
  • Ability to work accurately and timely – in order to meet deadlines.
  • Ability to be flexible and handle change well.
  • Proven aptitude for technology and/or software solutions and analytical skills required.
  • Microsoft Word and Excel experience – Advanced level.
  • Experience with meeting industry technology required (CVENT).
  • Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

Responsibilities

  • Manage entire program lifecycle from contract turnover to final billing, utilizing business program management systems.
  • Coordinate and negotiate all program elements including hotels, congress needs, DMC, air, and third-party contracts.
  • Develop comprehensive program itineraries and working agendas.
  • Conduct program debriefs and site inspections as needed.
  • Maintain proactive communication with clients, stakeholders and suppliers including regular status meetings to ensure program objectives are met.
  • Partner with IT, creative teams, and support departments to exceed client requirements.
  • Manage overall program budget, track expenses, and monitor financial performance; including review and audit of billing accuracy, monitoring foreign exchange rates and potential budget impacts.
  • Maintain accurate records and system inputs per policy.
  • Handle complex meetings and events with high confidentiality requirements.
  • Potentially manage VIP special projects and logistics.
  • Develop and maintain key client and supplier relationships.
  • Stay current with industry standards and technological solutions.
  • Demonstrate leadership and promote a positive team environment.
  • May require international and domestic travel for site inspections and program operations.

Benefits

  • Flexible benefits tailored to each country starting the day you do.
  • Health and welfare insurance plans.
  • Retirement programs.
  • Parental leave.
  • Adoption assistance.
  • Wellbeing resources to support you and your immediate family.
  • Travel perks with deals from major travel providers.
  • Access to over 20,000 courses on our learning platform.
  • Leadership courses and new job openings available to internal candidates first.
  • Inclusion Groups to connect with colleagues.
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