Congress Operations Lead (Europe/US - Remote)

SpotMe

22d • Remote

About The Position

Onomi exists to make pharma and event engagement work better. We give life sciences teams one solution to run their in-person and virtual engagements while capturing every interaction in their CRM. By making events easier to manage and measure, we help pharma create better experiences for healthcare professionals, at a lower cost. Our solution turns complex congress engagements, webinars, standalone meetings, advisory boards and field-led meetings into meaningful connections that drive results for commercial and medical teams.
This position is the ideal role for an agency/pharma meetings project or account manager with experience in congress/convention planning and execution. With prior experience in congress engagement, KOLs and pharma stakeholder management, KOLs mapping and engagement, KOLs appointment management, congress project planning and execution, onsite business suite management, and ancillary meetings planning in life sciences, you will bring congress/convention execution expertise and you will help build our next-generation
CongressIQ product suite that will make pharma and congress engagement work better. While the role is primarily with our services team, you will have a direct impact on product development and customer acquisition. This position reports to the VP Event Services.

Requirements

• experience in congress/convention planning and execution
• experience in congress engagement, KOLs and pharma stakeholder management, KOLs mapping and engagement, KOLs appointment management, congress project planning and execution, onsite business suite management, and ancillary meetings planning in life sciences

Responsibilities

• Congress project delivery: supervise end-to-end congress project management, drive stakeholder engagement and communication, manage onsite operations and team coordination, oversee KOL engagement planning and execution, ensure successful project delivery and client satisfaction with extreme levels of service.
• Managed services operation: manage associations relations and pre-/post-sales inquiries with associations, handle incoming event requests and workspace setup, manage event resource allocation, oversee access and integration management, analyze cross-event metrics, develop performance improvement strategies.
• Process development: make our CongressIQ playbook great, establish standard operating procedures, document best practices, templates and workflows.
• Strategic input: support pre-sales activities with expertise and contribute to CongressIQ product and services development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed