Conflicts and Business Intake Analyst

Ballard Spahr•Philadelphia, PA

23h•$65,000 - $72,000•Remote

About The Position

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr means joining a team of talented mentors, colleagues, and friends, supported by strong leadership that actively encourages professional growth. Ballard Spahr seeks to hire a customer service and detail-oriented Conflicts and Business Intake Analyst. This position serves as an integral member of the firm-wide business intake team within the Risk Management Department, supporting multiple business-critical processes. This position will collaborate closely with members of both the Conflicts and Business Intake team and the Centralized Conflicts Clearance team. This position is remote for candidates located in states where Ballard Spahr has a presence, with the expectation of onsite attendance as needed. Further, candidates must be able to work one shift per week from 11:00 a.m. to 7:00 p.m. Eastern Time. After training, candidates will be required to provide on-call weekend coverage for about 10 weekends per year and share holiday coverage with the team. Why Join Us? Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm’s executive leadership. Professional Development: Take advantage of continuous learning opportunities and avenues for career growth. Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds. Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Requirements

Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.
Time Management: Proactively complete work assignments while adapting to change.
Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.
Bachelor’s degree and/or paralegal certificate.
Strong verbal, written and interpersonal skills, along with a professional manner are required.
Excellent proofreading skills.
Proficiency in Microsoft Office Suite applications, including Word, Excel and Outlook.
Demonstration of sound judgment in managing your assignments in relation to Firm and department priorities.
Exhibition of initiative and the ability to collaborate with a diverse team in a fast-paced environment, while being able to work independently.

Nice To Haves

Previous law firm experience is preferred but not required.
Familiarity with Intapp Intake & Conflicts (collectively Intapp Open) and 3E/Elite is a plus.

Responsibilities

Conducting quality control reviews of new matter intake forms, ensuring submissions are accurate, complete, and compliant with firm policies and procedures.
Performing conflict searches for new clients and matters, as well as reviewing and analyzing results for each party, in an efficient and timely manner.
Having a working knowledge of the Risk Management Departments procedures and understanding the conflicts request workflows.
Using third party resources and databases to research entities and parent companies.
Communicating with lawyers and legal administrative assistants and helping them with questions regarding matter opening procedures.
Maintaining client, matter, and related party data in the Firm’s software systems.
Handling of confidential data and communications with a high degree of discretion at all times.