Configurator II - Retail Demand Planning & Replenishment Systems

Floor & Decor•Atlanta, GA

About The Position

Purpose Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies. At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors. The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience. Primary responsibility includes system configuration, testing, and supporting Supply Chain production applications. Configurators in the Inventory domain have the added responsibility of working closely with software vendors as well as business leaders/users in Operational Support (managing accounts, data fixes, and user request/questions) as well as Production Support (managing outages, system issues, and monitoring systems health).

Requirements

Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
5+ years System configuration & implementation experience required to perform the essential functions of the job (direct inventory/replenishment application experience can be substituted for experience on the basis of two calendar years app experience for one year of configuration & implementation experience).
Experience with Supply Chain, Inventory, and/or Financial industry applications such as OMS/WMS/TMS/DFIO with front-end (UI) experience, and configuration knowledge.
Experience with SQL (Oracle, Postgres)
Experience with Excel (vLookup, Macros, pivot tables, PowerPivot).
Experience in any test management and change management.
Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, writing user stories, backlog refinement, sprint planning etc.
Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
Understand technology limited to the database tables, integration architecture
Excellent communication, problem solving and data analysis skills
Excellent decision-making skills
Identifies risks and issues and escalates as necessary.
Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
Work with end users to define business requirements for new projects as well as supporting existing processes
Analyze data and solve new and existing business issues.
High level of customer service

Nice To Haves

Knowledge in any Manhattan Associates software products or knowledge of similar supply chain software products from other software vendors is an added advantage.

Responsibilities

Provides functional support of Supply Chain system(s).
Serves as primary source for tier2/ tier 3 functional/solution advice
Manage user issues and ticketing system related to application problems
Identifies risks and issues and escalates as necessary.
Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure.
Integrate new products and solutions into existing environment for continuous improvement
Work concurrently on multiple projects and tasks across different business units.
Work with end users to define business requirements for new projects as well as supporting existing processes
Analyze data and solve new and existing business issues.

Benefits

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including: Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

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