Configuration Technician- Bakersfield 1.2
About The Position
The Configuration Technician is responsible for supporting the accurate configuration and maintenance of operational data within core systems to ensure optimal performance in claims adjudication, benefit administration, and reporting. This role provides consultative and technical support to internal departments, assists with system testing, and helps identify opportunities to improve business processes and data integrity. The Configuration Technician works cross-functionally to analyze data, resolve discrepancies, and ensure system configurations meet business requirements and compliance standards.
Requirements
- High school diploma or GED required.
- 3+ years of experience working with healthcare claims, including the ability to read and understand claims and coding types (CPT, ICD, HCPCS).
- 3–5 years of experience using EZ-CAP or similar claims/eligibility system.
- 3–5 years of experience using Microsoft Excel, including advanced functions (pivot tables, VLOOKUPs, etc.).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent verbal and written communication skills.
- Understanding of healthcare payer operations and claims adjudication processes.
- Prior experience working in a Managed Services Organization or health plan environment required.
Nice To Haves
- Associate’s degree preferred.
- Experience with MS SQL for querying and data extraction preferred.
- Familiarity with provider network configuration, benefits setup, or eligibility file processing preferred.
Responsibilities
- Maintain and configure operational data within core systems such as EZ-CAP to support claims processing, provider data, benefits, and eligibility.
- Analyze claims data to identify configuration issues impacting accuracy, turnaround time, and auto-adjudication rates.
- Collaborate with business and technical teams to design, test, and implement system updates and enhancements.
- Support audits, testing, and validation of system changes and data loads.
- Act as a liaison with internal stakeholders to clarify system or configuration needs and provide guidance on data entry and maintenance processes.
- Monitor data integrity and make recommendations to improve data quality and business workflows.
- Prepare and manipulate complex data sets for analysis, reporting, and issue resolution.
- Document processes, updates, and configuration changes in accordance with internal policies and procedures.
- Identify root causes of issues and provide solutions or escalation paths as needed.
- Other duties as assigned.
Benefits
- Medical
- Dental
- Vision
- Simple IRA Plan
- Employer Paid Life Insurance
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
