Configuration Technician I - Refurb Lab - 1st shift - NAIC4

World Wide Technology • Edwardsville, IL

114d • $18 - $19

About The Position

The Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by the Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor.

Requirements

• Associate's Degree in Information Technology preferred.
• A minimum of 2 years' progressive experience in a related field required.
• 1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions.
• CCNA - Cisco Certified Network Technician preferred.

Responsibilities

• Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices.
• Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs.
• Implement knowledge and strong understanding of how the operations of the department impact other diverse work units.
• Applies technical knowledge of product to ensure proper functionality and operation.
• Assist in the optimization of work instructions and further documentation.
• Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional.
• Logical work to load OS (Operating system), loading license, and update firmware per customer requirements.
• Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs).
• Use established tools to communicate task status on a continuous basis.
• Capture QC records and perform QC checks to validate logical configuration requirements.
• Complete physical audit of equipment and accessories.
• Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture.
• Provide input for the continual improvement of customer production solutions.

Benefits

• Health, Dental, and Vision Care.
• Onsite Health Centers.
• Employee Assistance Program.
• Wellness program.
• Competitive pay.
• Profit Sharing.
• 401k Plan with Company Matching.
• Life and Disability Insurance.
• Tuition Reimbursement.
• PTO & Holidays.
• Parental Leave.
• Sick Leave.
• Military Leave.
• Bereavement.
• Nursing Mothers Benefits.
• Voluntary Legal.
• Pet Insurance.
• Employee Discount Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Associate degree