Configuration & Technical Setup Specialist

Jobgether

18h • Remote

About The Position

In this role, you will play a key part in delivering seamless onboarding experiences by managing the technical configuration and setup of complex platforms for new members. You will work closely with cross-functional teams to ensure flawless system deployment, data integrity, and high-quality user acceptance testing. Operating in a fast-paced, collaborative environment, you will own the end-to-end configuration process from initial setup to go-live. Your expertise will directly impact member satisfaction, system reliability, and operational efficiency. This role offers meaningful responsibility, exposure to modern technologies, and the opportunity to refine technical, analytical, and communication skills. If you thrive in detail-oriented, execution-focused environments and enjoy solving technical challenges, this position offers both impact and growth.

Requirements

• Proven experience in technical implementation, system administration, or platform configuration roles
• Strong attention to detail with a commitment to process discipline and quality assurance
• Proficiency in managing structured data imports and uploads using formats such as CSV and XML
• Solid understanding of User Acceptance Testing workflows and the ability to guide users effectively through testing phases
• Excellent communication and documentation skills for collaboration with both internal teams and external stakeholders
• Reliable technical setup, including stable high-speed internet, backup connectivity, appropriate computing equipment, webcam, noise-canceling headset, and a quiet, dedicated workspace

Responsibilities

• Execute hands-on platform configuration based on documented specifications and member requirements, ensuring accurate setup of settings, permissions, and features for launch
• Own the technical onboarding and activation process for new members, including managing data uploads, system setup, and go-live preparation
• Provide end-to-end support during User Acceptance Testing, including preparing test environments, guiding members through test scenarios, capturing feedback, and validating configuration quality
• Deliver operational integration support at a non-engineering level, troubleshooting configuration-related issues and acting as a liaison between members and engineering teams
• Maintain thorough documentation, ensure strict adherence to processes, and uphold high standards of quality assurance across all deployments

Benefits

• Competitive salary package aligned with experience and market standards
• Fully remote work environment with location flexibility
• Supportive, inclusive, and innovative company culture
• Strong opportunities for learning, professional development, and career progression
• Engaging, fast-paced work environment with meaningful impact
• Work-life balance with flexible schedules and zero commute

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed