Configuration Specialist - Operations

Careers Signant Health • Whitpain Township, PA

2d

About The Position

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company supporting clinical trials through smart technology, scientific expertise, and hands-on operational support — because better data leads to better healthcare decisions.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions that make clinical trials more efficient, accurate, and accessible worldwide. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies in more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health, you will find purpose — and opportunity — at Signant Health.
About the Role
The Configuration Specialist supports internal and external clients by configuring electronic devices with Signant Health software for use in clinical studies. This role is responsible for ensuring software is accurately installed, tested, and prepared to support global clinical trial operations.
You will play a key role in maintaining quality standards, meeting shipment timelines, and ensuring devices are ready for deployment to research sites worldwide.

Requirements

• High School diploma (or equivalent)

Nice To Haves

• Experience working within a pharmaceutical or clinical research environment
• Strong data entry and computer skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to prioritize effectively
• Ability to work effectively with all levels of the organization
• Team-oriented mindset with a proactive, “can-do” attitude
• Experience with software configuration or data programming
• Inventory or warehouse experience
• Knowledge of Android and/or iOS platforms

Responsibilities

• Install Signant Health software onto handheld electronic devices
• Perform quality checks to ensure correct software installation
• Manage workload to meet required shipping deadlines
• Troubleshoot devices and software issues as needed
• Maintain strong stock control procedures and inventory accuracy
• Promote continuous improvement within the Fulfillment team
• Adhere to site Health & Safety standards at all times
• Support additional operational responsibilities as required

Benefits

• At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world.
• We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations. You will have opportunities to learn, take ownership, and contribute to meaningful innovation in clinical research.
• If you are looking for purpose-driven work, smart colleagues, and the opportunity to support life-changing research, Signant Health is the place to do it.
• At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED