Configuration Senior Specialist

NTT DATA • Arlington, VA

3h • Remote

About The Position

The Configuration Manager oversees Configuration Management under the Lifecycle Operations Line of Business, maintaining CMDB in ServiceNow, implementing ITIL processes, and conducting audits to ensure consistency, control, and traceability across SDLC projects. Using CMDB maintenance and configuration auditing tools, this role performs change impact analysis and uses documentation versioning systems. ITIL process implementation and risk mitigation strategies reduce operational risks and support continuous improvement. By facilitating audits and collaboration, the Configuration Manager enhances standardization and aligns with organizational goals.

Requirements

• Minimum 5 years' experience in a configuration manager role or supporting configuration responsibilities
• Bachelor degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
• Ability to obtain a Public Trust clearance

Responsibilities

• CMDB maintenance (ServiceNow)
• Configuration auditing tools
• ITIL process implementation
• Change impact analysis
• Documentation versioning systems
• Risk mitigation strategies

Benefits

• medical, dental, and vision insurance with an employer contribution
• flexible spending or health savings account
• life and AD&D insurance
• short and long term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally-required benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level