Configuration Manager

ERT•Suitland, MD

6d•$71,000 - $211,000•Onsite

About The Position

The Configuration Manager is responsible for applying and administering the GOES-R or JPSS and Office of Satellite Products and Operations (OSPO) configuration management policies and procedures. The Configuration Manager will support the Configuration Control Board meetings and processes, using the assigned configuration management tool (IBM ClearCase/ClearQuest, ECMT, CMART, Jira, as applicable), and will provide status reports, schedules, and deliverables as required. The incumbent will work closely with GOES-R or JPSS operations and maintenance managers and staff to ensure that all actions are properly tracked, and status updates are made in the Configuration Management (CM) system. The incumbent will identify potential configuration management process improvements and will interface closely with the Government's, OSPO Configuration Manager on a regular basis, ensuring customer satisfaction is maximized and that configuration management processes are followed by all contractor staff. Specific duties include: Serve as configuration control board (CCB) Facilitator. Create, distribute, and track meeting schedules, agendas, topics, action items, etc. Create reports of work and change requests to review for each mission area at each relevant CCB. Support the meeting leaders to review, discuss and gain concurrence on every reviewed request for approval or actionable follow-up. Follow up on all action items and maintain status reports for each CCB or associated review meeting. Support the Government in operating and maintaining CM processes using the CM tool (CMART, ECMT, Jira as assigned) for GOES-R or JPSS action items. Oversee GOES-R or JPSS configuration management processes and spot check WRs/ OCCRs and work products to assess configuration management training needs of the Operations Maintenance and Sustainment (OMS) staff. Support annual review and update of CM Plans, Procedures, and Configuration Control Board (CCB) Charters and related documents. Provide input to CM plans, procedures, CCB charters and other documents as requested. Gather in integrate inputs as requested. Oversee change request process to facilitate Configuration Change Requests (CCR) deliverables are submitted with all required documentation for all changes made during operations and maintenance of any hardware or software. Provide weekly Configuration Change Request Reports and ensure that metrics on changes are timely, accurate, and complete for all CCRs. Provide monthly status updates and other briefings as requested. Attend weekly and monthly meetings and provide meeting action items, presentations, reports, and meeting notes as required. Attain and maintain expert level skills in configuration management, configuration management tools, and general office automation tools. Provide briefings / training on the GOES-R or JPSS Configuration Process, tools, use, features, capabilities to managers and staff members. Seek to improve overall contract performance by supporting configuration management activities, process improvement, innovation, training, and collaboration to inform teammates and facilitate / expedite work in new and innovative ways. Assist with Configuration Management related tasks for presentations or projects as directed by the Configuration Management Manager.

Requirements

2+ years of experience applying and administering configuration management policies and procedures.
Demonstrated written and oral communications skills, including ability to communicate effectively with customer and contractor senior management.
Teamwork experience and skills in communicating and supporting teams
Skill in facilitating meetings, creating agendas, scheduling meetings, announcing meetings via email, taking minutes, capturing and tracking action items, following up on action items and deliverables
Skill in using NOAA configuration management tools (IBM Clear Case / Clear Quest, CMART, ECMT, Jira)
Experience in Federal IT, systems development, systems engineering projects
Experience with NASA / INCOSE systems engineering, quality and configuration management processes
Experience with NOAA configuration management processes and procedures
Experience with SharePoint or other enterprise document and change management tools
Expert level skill with Microsoft Excel, Word, Adobe Acrobat, Google Docs, Google email, Google Meet
Must be a US citizen or permanent resident and be able to pass a background investigation to obtain a security badge to access the applicable government facility/systems.

Responsibilities

Serve as configuration control board (CCB) Facilitator.
Create, distribute, and track meeting schedules, agendas, topics, action items, etc.
Create reports of work and change requests to review for each mission area at each relevant CCB.
Support the meeting leaders to review, discuss and gain concurrence on every reviewed request for approval or actionable follow-up.
Follow up on all action items and maintain status reports for each CCB or associated review meeting.
Support the Government in operating and maintaining CM processes using the CM tool (CMART, ECMT, Jira as assigned) for GOES-R or JPSS action items.
Oversee GOES-R or JPSS configuration management processes and spot check WRs/ OCCRs and work products to assess configuration management training needs of the Operations Maintenance and Sustainment (OMS) staff.
Support annual review and update of CM Plans, Procedures, and Configuration Control Board (CCB) Charters and related documents.
Provide input to CM plans, procedures, CCB charters and other documents as requested. Gather in integrate inputs as requested.
Oversee change request process to facilitate Configuration Change Requests (CCR) deliverables are submitted with all required documentation for all changes made during operations and maintenance of any hardware or software.
Provide weekly Configuration Change Request Reports and ensure that metrics on changes are timely, accurate, and complete for all CCRs.
Provide monthly status updates and other briefings as requested.
Attend weekly and monthly meetings and provide meeting action items, presentations, reports, and meeting notes as required.
Attain and maintain expert level skills in configuration management, configuration management tools, and general office automation tools.
Provide briefings / training on the GOES-R or JPSS Configuration Process, tools, use, features, capabilities to managers and staff members.
Seek to improve overall contract performance by supporting configuration management activities, process improvement, innovation, training, and collaboration to inform teammates and facilitate / expedite work in new and innovative ways.
Assist with Configuration Management related tasks for presentations or projects as directed by the Configuration Management Manager.

Benefits

Medical, Rx, Dental, and Vision Insurance
401(k) retirement plan with company-matching
11 Paid Federal Government Holidays
Paid Time Off (PTO)
Basic Life & Supplemental Life
Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Employee assistance program (EAP)
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Professional Membership Reimbursement
Employee Referral Program
Competitive compensation plan
Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company’s performance
Publication and Conference Presentation Awards with bonuses