Configuration Manager

Leidos•San Antonio, TX

1d•Onsite

About The Position

Leidos is seeking a highly qualified candidate for a configuration management role to work in our San Antonio, TX office. This is an exciting opportunity to use your experience helping the Integrated Defensive Cyber Systems mission. The ideal candidate will have experience working on complex systems. This position is located near Lackland Air Force Base; all work is onsite.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field with 4+ years of prior relevant experience or Master’s with 2+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree.
3+ years of experience in configuration management or related roles within the IT industry.
Proficiency in Confluence and Jira, with demonstrated experience in leveraging these tools to support configuration management activities.
Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices, particularly in the areas of configuration management, change management, and release management.
Excellent analytical and problem-solving skills, with the ability to identify and resolve configuration-related issues effectively.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and convey technical concepts to non-technical stakeholders.
Must be able to obtain a DoD Top Secret / SCI clearance.
Must be a US Citizen.
Must have Comptia Sec+ Certification.

Nice To Haves

Prior experience supporting Air Force Cyber or USCYBERCOM
Prior experience with defensive cyber
Prior experience with AFLCMC/HNCD
List additional skills and experience that are “nice to have” but not required.

Responsibilities

Configuration Management Framework: Develop, implement, and maintain a robust configuration management framework that outlines processes, policies, and procedures for managing software and hardware configurations throughout their lifecycle.
Confluence and Jira Integration: Utilize Confluence and Jira to create and maintain comprehensive documentation, workflows, and dashboards to support configuration management activities, including configuration identification, change management, and release management.
Configuration Identification: Establish and manage a centralized repository within Confluence and Jira to accurately identify and document all configuration items (CIs), including hardware, software, documentation, and related assets.
Change Management: Oversee and coordinate the change management process, leveraging Jira to track and manage change requests, approvals, and implementation tasks while ensuring adherence to established policies and procedures.
Version Control: Implement and manage version control systems within Jira and Confluence to track changes, revisions, and baselines for source code, documentation, and other software artifacts.
Release Management: Collaborate with software development and release management teams to plan and coordinate software releases, leveraging Jira to create Release packages, manage release schedules, and track deployment tasks.
Configuration Audits: Conduct regular configuration audits using Jira and Confluence to verify the accuracy and completeness of configuration information, identify discrepancies, and ensure compliance with established standards.
Documentation Management: Maintain up-to-date documentation within Confluence for all configuration items, including technical specifications, installation guides, configuration manuals, and release notes.
Incident and Problem Management: Provide support for incident and problem management activities by leveraging Confluence and Jira to provide configuration information and facilitate root cause analysis, troubleshooting, and resolution of issues.
Training and Awareness: Deliver training sessions and provide guidance to IT staff and stakeholders on configuration management best practices, tools, and processes utilizing Confluence and Jira.