Configuration Manager (Government)

AT&T-posted 12 months ago
$140,000 - $190,000/Yr
Full-time • Mid Level
Reston, VA
5,001-10,000 employees
Telecommunications
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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. TAC2O (Technical Architecture for Command & Control Operations) is Task Order under the ten-year Helios IDIQ. AT&T's TAC2O contract provides a team of IT specialists to operate the DIA headquarters TAC2O system which serves as the collection point for multiple Special Access Programs (SAPs) developed under Helios. These systems deliver their digital information payloads from across the globe and outer-space to the TAC2O platform for processing, integration, correlation and access by Defense Department analysts and decision-makers. The TAC2O system is operated by AT&T specialists and selected AT&T Helios Teammates cleared to support the multitude highly sensitive programs. AT&T has an opening for a senior information security professional to perform the role of a Configuration Manager - Change Manager for the TAC2O systems in providing managed IT support of SAP-IT systems for high-priority defense intelligence collection needs and develop and field advanced technical collection capabilities.

  • Manages the Change Management Tracker to assist with tracking the design, deployment, and maintenance of the IT program and systems architecture.
  • Manages change requests, convenes, and runs the Change Management Board (CMB) and Engineering Review Board (ERB) meetings, oversees procurement of equipment, manages all assets, and schedules releases.
  • Tracks hardware inventory and software licenses, their End of Life, and renewal dates.
  • Supports the SCRUM Master in prioritizing the tasking.
  • Administers/maintains Configuration Management data repository (CMDB) to support program needs and ensures integrity/operational performance of CMDB.
  • Creates/manages program CI baselines & prepares/inspects deployment baseline packages.
  • Maintains the configuration management processes and procedures within the Change Management Plan to support both internal and external configuration management.
  • Oversees Configuration Change Management (CM) maintaining the integrity and traceability of configuration items throughout the project lifecycle.
  • Creates and processes Change Requests (CRs) within the AGILE team structure.
  • Facilitates and coordinates the internal configuration management board meetings.
  • Identifies and maintains the configuration of program artifacts.
  • Works independently and defines and implements configuration management processes and procedures.
  • Develops version control processes, policies, and procedures, and ensures they are followed on data center operations, support, and system integration projects.
  • Is the contract's Removable Media Custodian, tracking new and used removable media and preparing required reports.
  • Experienced in change management, asset management, and functional and physical configuration management.
  • Experience with Configuration Management Tools.
  • Familiarity with AGILE development methodologies and tools such as Jira and Confluence.
  • B.S. in Computer Science, Information Technology, or related field and 4 - 8 years of prior relevant experience or additional relevant experience in lieu of BS degree, or Masters with 2 - 6 of prior relevant experience.
  • Excellent verbal and written communication skills as well as working knowledge of Microsoft Office products (Word, Excel, and PowerPoint).
  • ITIL experience
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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