Configuration Management Analyst

Textron-posted 3 months ago
Full-time • Entry Level
New Orleans, LA
5,001-10,000 employees
Transportation Equipment Manufacturing
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The Configuration Management Analyst is responsible for managing and maintaining the configuration management process within the organization. This role involves ensuring that all IT systems and software are properly documented, tracked, and maintained to support the organization's operational needs. The Configuration Management Analyst will work closely with various departments to ensure that configuration management practices are adhered to and that all changes are properly documented and controlled.

  • Develop and maintain configuration management plans, policies, and procedures.
  • Track and manage configuration items (CIs) throughout their lifecycle, including identification, control, status accounting, and auditing.
  • Maintain the Configuration Management Database (CMDB) and ensure its accuracy and completeness.
  • Conduct regular audits of configuration items to ensure compliance with configuration management policies.
  • Provide training and support to staff on configuration management processes and tools.
  • Generate and distribute configuration management reports to stakeholders.
  • Assist in the development and implementation of configuration management tools and systems.
  • Actively participate in the change management processes to ensure that changes are properly evaluated and implemented.
  • Collaborate with project teams to ensure that configuration management requirements are integrated into project plans.
  • Bachelor's Degree in Systems Engineering, Engineering, Business or related field, or 2-3 years of experience in lieu of a degree.
  • Proven experience in configuration management or a related role.
  • Strong understanding of configuration management principles and best practices.
  • Experience with configuration management tools and software (e.g., Enterprise PDM, TeamCenter, SharePoint, Oracle, etc.).
  • Experience reading engineering drawings.
  • Proficient in Microsoft Office applications including Excel, Outlook and Word.
  • Excellent organizational and documentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Certification in configuration management (e.g., ITIL, CMII) is a plus.
  • The ability to obtain a U.S. Security Clearance is required.
  • Flexible Work Schedules
  • Education Assistance
  • Career Development & Training Opportunities
  • Wellness Program (including Fitness Reimbursement)
  • Medical, Dental, Vision & 401(K) with Company Funding
  • Paid Parental Leave
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