At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Tasks: Develops, designs, and implements best practice focused military talent attraction strategies designed to deliver and meet organizational business objectives related to talent needs and diversity, inclusion and belonging priorities. Oversees the end-to-end recruitment process, from identifying business needs, to attraction, acquisition and anticipating onboarding, development, and career pathing, ensuring a seamless and positive candidate experience. Constructs tailored outreach programs and engages with existing and new military partnerships, veterans' organizations, and career transition programs that build USAA's reputation as a leading Employer of Choice for veteran and military connected talent. Provides functional expertise, market-related intel, and consultation to talent acquisition and business stakeholders in support of fostering belonging. Serves as a strategic advisor, leveraging data analytics to inform talent acquisition decisions and promote a culture of belonging within USAA. Develops and implements organizational initiatives that foster a culture of inclusion and maximize the potential of military talent by providing targeted education, career development programs, and programs that improve understanding of internal stakeholder on how military skills and experience transfer to USAA roles. Establishes strategic partnerships with government and community programs to recruit, hire, and on-board veteran and military-affiliated talent and ensure adherence to industry best practices, trends, processes, and products and services into current staffing program strategies. Directs the execution of military recruitment events, such as job fairs, career workshops, and virtual recruitment efforts, in collaboration with the internal talent acquisition team. In partnership with internal stakeholders acts as an advocate for military hires on veteran-specific training, onboarding programs, mentorship, and career development opportunities to support their successful integration into the USAA workforce. Assesses business issues and develops executable plans to address military program needs and/or drive the development of new military recruiting programs and activities. Champions continuous process improvement, lean methodologies, and the identification and implementation of standard practices to enhance the recruiting process and overall candidate experience. Ensures recruiting programs are aligned with diversity attraction strategies and associated budgets. Oversees performance metrics and effectiveness of military recruitment practices to guide shared understanding and continuous improvement around talent pipelines, funnel, and key performance indicators. Provide regular updates and reports to senior leadership on the effectiveness of military hiring programs, progress toward goals, and areas for improvement. Build and lead an impactful, strategically aligned and business-focused team through effective talent selection, coaching, performance management, and team development encouraging a diverse and inclusive workplace culture in both people and thought leadership. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
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Job Type
Full-time
Career Level
Mid Level