Conference Services Manager

Sodexo S A • New York, NY

123d

About The Position

Sodexo is seeking a Conference Services Manager to join our team at a client site in New York, NY. This role oversees the planning and execution of meetings and events, working closely with clients and internal teams to ensure exceptional service. The ideal candidate is organized, detail-oriented, and experienced in event planning and management systems. A background in hospitality and large-scale event production is preferred. This position plays a key role in delivering a seamless and elevated meeting experience while fostering a culture of service and innovation.

Requirements

• An Associates Degree or two years equivalent experience.
• A positive, can-do attitude, and possess excellent organizational skills and attention to detail for efficient, personalized client service.
• Identify trends and areas for improvement, offering recommendations to management.
• Synthesize and present data to assist management in understanding activity volume and optimizing event organization.
• Exhibit professional verbal and written communication skills for client interactions.
• Manage time effectively and be proficient in Microsoft Office, Outlook, PowerPoint, and Excel.

Responsibilities

• Support all aspects of meeting and event planning, from room setup to client communication, with a focus on exceptional service and operational efficiency.
• Manage incoming phone, email, and conference room reservations, ensuring smooth scheduling and setup.
• Provide in-room audio-visual support, assist with conference room setups, resets, and signage updates.
• Create and maintain daily communication sheets and room setup sheets to track all conference room activities.
• Coordinate and oversee onsite meetings and events, collaborating with clients to ensure their needs and expectations are met.
• Lead special events, supervise internal service providers, and support larger event planning committees; ensure smooth execution by working closely with catering and other teams.
• Adapt to conference center technology, uphold safety standards, and track event metrics.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees